Privacy policy

Privacy policy

1. Introduction 

Welcome to deLIVEr ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your experience with our dispatch software is secure and respectful of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. 

2. Information We Collect 

a. Personal Information 

When you use our software, we may collect personal information that identifies you, including but not limited to: 

  • Name 

  • Email address 

  • Phone number 

  • Company name 

b. Usage Data 

We may collect information about how you interact with our software, such as: 

  • IP address 

  • Device information 

  • Browser type 

  • Pages visited 

  • Time and date of visits 

c. Transaction Data 

If you make purchases through our software, we may collect information related to those transactions, including: 

  • Payment information 

  • Purchase history 

3. How We Use Your Information 

We use your information for various purposes, including: 

  • To provide, operate, and maintain our software 

  • To process transactions and manage billing 

  • To communicate with you, including sending updates and support messages 

  • To improve our software and services through analysis and feedback 

  • To ensure compliance with legal obligations and protect against fraudulent activity 

4. How We Share Your Information 

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: 

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and data analysis. 

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities. 

  • Business Transfers: In the event of a merger, acquisition, or other business reorganization, your information may be transferred to the acquiring entity. 

5. Data Security 

We implement industry-standard security measures to protect your information. However, no system can be completely secure, so we cannot guarantee absolute security. We strive to use commercially acceptable means to protect your information. 

6. Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. We may retain certain information for longer periods if required by law or for legitimate business purposes. 

7. Your Choices 

You have the following choices regarding your information: 

  • Access and Update: You can access and update your personal information through your account settings. 

  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly. 

  • Deletion: You may request the deletion of your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes. 

8. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance your experience with our software. Cookies are small files stored on your device that help us understand how you use our software and improve your experience. You can manage your cookie preferences through your browser settings. 

9. Children's Privacy 

Our software is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our software after any changes constitutes your acceptance of the updated policy. 

11. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

DJ Rainey 

Phone: 210-845-4343  

Address: 1351 Bull Run Rd, Mertzon, TX 76941